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Human Capital
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PANORAMA
VISION & MISSION
VALUE
INDUCTION
INDUCTION AGENDA
SOP – Onboarding & Induction
INDUCTION MATERIALS
01. PANORAMA Profile
02. PHM Brand Awarness
03. Greetings Standard
04. Service Culture & Grooming Standard
05. Service Culture
06. Telephone Courtessy
07. PHM Code Ethics
08. Fixed Service Charge Allocation (FSCA)
09. Email & Social Media
10. Job Competency & Appraisal
LEARNING & DEVELOPMENT
01. Associate Development Program (ADP)
02. Leadership Development Program (LDP)
03. Management Development Program (MDP)
04. Competent Leader
05. Task Force Program
MANDATORY JOB COMPETENCY
01. Kompetensi Teknis
02. Kompetensi Perilaku
03. Kompetensi Peran
04. Kompetensi Inti
OTHERS
Rewards Program
HC PROFILE
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